Frequently Asked Questions - Billing

The billing cycle gives you a few options

1. You can sign up for a trial server which does not require any payment or card details. This is a great way to test out the service and convince your fellow gamers that Mumble is the right choice.
2. Sign up for our recurring subscription payment by selecting "Monthly", "Quarterly" or "Semi-Annually" and you will be billed automatically on each recurring date. This payment method requires a PayPal account.
3. Finally we have our original one time payment option were by selecting "1 Month - OTP", "3 Months - OTP" or "6 Months - OTP" you can checkout using PayPal, debit or credit card and we will notify you when you server is due for renewal.

You can view and manage your subscriptions via Paypal. Once logged into Paypal click on Profile (Wheel icon next to the logout button, https://www.paypal.com/myaccount/settings) -> "Pre-approved payments" under "Payment settings".
Here you will see all of your pre-approved payments, click on the Merchant "MumbleMe" and this will take you to another page which describes the details of the MumbleMe subscription.
If you wish to cancel your service then click on the "cancel" link.

No, we are not that cheeky!
Your service will continue to run until your billing cycle expires. You could even sign up for a monthly server and cancel the subscription directly afterwards and still use your server for the remainder of the month.

Login to MumbleMe and navigate to the Mumble Admin section where you can click on the renew icon which will take you through the checkout process. Any days currently active on your server will be carried over to your new subscription.

You can do this one of two ways

1. Login to MumbleMe and click on "My account" -> "Recurring Fees", here you can view your current subscriptions.
2. Login to PayPal and click on "Profile" -> "My Money" -> "My pre-approved payments". You can view and cancel subscriptions using this method.